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Types of claims

We handle all types of claims!

Hurricane damage

In Florida, hurricanes and tropical storms forcing wind damage can be extremely destructive to home and business properties. Unfortunately, insurance companies oftentimes underpay hurricane and wind claims. Depending on whether the property is residential or commercial, you will have other concerns as well.

These are the coverage needs a home owner and a business owner have:

As a home owner

  • Damage to your home/ dwelling or other covered structures.
  • Additional living expenses if you are not able to reside in your home during the time of its repair.
  • Removal of trees or other debris from the property.
  • Temporary boarding of the dwelling.
  • Medical payments to third parties who were injured on the property.

As a business owner

  • Damage to the property structure itself.
  • Injuries to third parties on the property during the damaging event.
  • Loss of income incurred during the time of repair.
  • Permanent loss of customers due to the incident.

emergency tips when faced hurricane damage
do’s

  • Contact Star Public Adjusting.
  • Stock up on emergency supplies like non perishable food, water, prescription medication and a first aid kit.
  • Photograph and video all damage areas.
  • List all damaged or lost items along with purchase date and value. Attach receipts.
  • Keep your insurance policy handy in a dry container.
  • Remove wet contents immediately to prevent mold.
  • Fill your bath tub with water.
  • Check with local authorities before using water to avoid contamination.
  • Turn off electricity until an electrician has inspected your system for safety if you see sparks or damaged wires.

DONT’S

  • Do not go near unstable structures to avoid injury.
  • Do not enter your home if you smell gas.
  • Do not touch fallen or low-hanging wires of any kind under any circumstances.
  • Do not make any repairs before your contact your Public Adjuster.

Water damage

This type of property damage is one of the most commonly filled types of insurance claims in Florida. It can include pipe bursts/breaks (in the wall, under the slab), dishwasher leaks, broken icemaker lines, air conditioner leaks, leaks under the kitchen sink.
These situations need to be taken care of right away. Otherwise they could lead to even more expensive damages. Unfortunately, water damage can be costly, as well as time consuming to repair.

emergency tips when faced water damage
do’s 

  • Contact Star Public Adjusting.
  • Avoid contact with water damage if at all possible. 
  • Plumbing waters may contain raw sewage or other hazardous substances.
  • Turn off main power.
  • Let the building air out for at least 30 minutes before re-entering.
  • Take pictures of the water damage for the insurance claim.
  • Contact a Water Damage remediation company.

dont’s

  • Do not use any electrical appliances or fixtures that have come in contact with the water.
  • Do not eat any food that has come in contact with plumbing water.

Fire damage

Damage from fire or smoke is very dangerous and devastating. The resulting damage from a fire must be professionally evaluated by an experienced public adjuster and estimator to ensure that the homeowner is properly indemnified. If you experience a fire, it’s best to leave the property as quickly as possible and call 911 immediately!
Fire Damage, just like Hurricane Damage Claim, and Flood Damage Insurance Claims, can be extremely complex because of the large volumes of harm they lead to. We commonly find hidden damages to residences and businesses that will result in a greater settlement to you.

emergency tips when faced Fire damage
do’s

  • Contact Star Public Adjusting.
  • Keep movement in your home or office to a minimum, to help prevent permanent damage to upholstery and carpets.
  • Clean hands before touching upholstery, walls, or woodwork.
  • Open windows for ventilation.
  • Take pictures of the fire damage for the insurance claim.
  • Change HVAC filter.

dont’s

  • Do not turn on ceiling fixtures such as fans or overhead lights. Wet or damaged wiring can be a serious fire hazard.
  • Do not wash any walls or painted surfaces. Contact a professional.
  • Do not wash upholstered furniture or carpet. Contact a professional.
  • Do not clean electrical appliances close to fire, heat or water.
  • Do not eat any exposed food.

Roof leak

Roof leak claims can be caused by a wide variety of circumstances, including wind damage due to hurricanes, tornados, or tropical storms, as well as from heavy rain.
In many cases, a roof leak will cause damage to the interior of a home or commercial property, including deterioration and swelling of walls, ceilings, and baseboards, as well as cracked paint and stains. All of these scenarios are claims!

emergency tips when faced Roof Leak
do’s

  • Contact Star Public Adjusting.
  • Move everything out from beneath the leak.
  • Put a tarp up when able and safe.
  • Place a catching tray or bucket underneath the leak to collect water.

dont’s

  • Do not fix the leak yourself. You can actually do more damage in the process. Contact a roofing professional
  • Do not climb on top of the roof to locate the leak, especially during weather conditions.
  • Dry up any excess water with a towel to prevent anyone from slipping on a wet floor.

Vandalism damage

Walking into your home or business after it has been damaged by a break-in, vandals or prior tenants’ is devastating. At Star Public Adjusting, our job is to ensure that your damages are properly reported and your claim is filed immediately, so we can recover what you deserve.
Theft or Vandalism losses involve damages from destroyed doors, windows, graffiti, stolen items. A Theft or Vandalism  loss would be considered the items taken from your home or business.

Our services consists of the following:

  • Provide free of charge Insurance Claim Evaluation as well as consultation for the property affected by the Theft or Vandalism.
  • Assess your current damages and losses taking into consideration the long-term impact of the danger as a result of the Theft or Vandalism.
  • Provide an in depth evaluation of the repairs needed to restore your property to its pre-loss valuation.
  • Compile and complete all necessary documents to properly present your insurance claim to the carrier.
  • Fight for YOUR interests by providing knowledgeable professionals to represent you during the insurance claim process.
    Negotiate a good and rightful Insurance claim settlement on your behalf for the Theft of Vandalism loss.
  • Negotiate a good and rightful Insurance claim settlement on your behalf for the Theft of Vandalism loss.

Flood damage

Flood is regulated by NFIP and has to have a 2 mile radius and be considered a ‘’conditional flood”. Flood coverage provides a great amount of protection that is not provided by a typical homeowner’s policy and is highly recommended to have.

Most property owners who want flood insurance protection will need to purchase it through the National Flood Insurance Program (NFIP). This coverage is available to those who reside in a community that is in compliance with federal storm water and flood plain management rules.

Policy holders who do not have flood damage coverage under the NFIP program, but whose property was damaged by water, may have certain coverage under their homeowner’s policy if the following conditions apply:

  • The property was damaged by wind-driven rain or by falling rain that came in through a hole.
  • The damage was not caused by a “flood” as that particular term is defined in the insurance policy.
  • The wording of the insurance policy’s exclusions for flood damage and / or concurrent causes is vague or unclear.
  • The policy holder has a surplus lines policy that does not specifically exclude flood damage.

emergency tips when faced Flood damage
do’s

  • Contact Star Public Adjusting.
  • Avoid contact with flood water if at all possible. Flood waters may contain raw sewage or other hazardous substances.
  • Turn off main power.
  • Let the building air out for at least 30 minutes before re-entering.
  • Take pictures of the damage for the insurance claim.
  • Inspect foundations for cracks and other damage to make sure the building is not in danger of collapsing.
  • Watch out for any animals, especially poisonous snakes, that may have entered the building with the flood waters.

dont’s

  • Do not return to the home until the authorities have instructed to do so.
  • Do not eat any food that has come in contact with flood water.

Mold Damage

This is a condition that actually affects plenty of homes in the south Florida area. The fact is that as long as the house was exposed to water or moisture, your property has a high chance to develope mold and incurre damage.

Molds are mildew growth found on damp areas. Allergies and flu symptoms are often indications that the mold infestation inside the house is already quite complex and hard to remove. If left untreated, the mold presence could potentially endanger the life of the person as they encounter respiratory issues.

South Florida area is very humid and creates the perfect environment for mold growth if previously exposed to moisture and/or water damage.

emergency tips when faced mold damage
do’s

  • Contact Star Public Adjusting.
  • Locate a Mold Remediation Professional immediately
  • Avoid the affected area.
  • Remove all persons with health problems out of the house.

dont’s

  • Do not attempt to tackle the problem yourself.
  • Do not remove or move any content from the affected area.
  • Do not open the windows to let the airborne spores out. The fresh air will help the mold to spread.
  • Do not attempt to dry any moisture with a fan. It will only help to spread the mold faster.
  • Do not eat, drink or smoke near the affected area.

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